Privacy Policy 88fubo
88fubo is committed to protecting the personal data of every player. This policy clearly explains what information we collect, how it is used, and the security measures we take to ensure your privacy is always maintained.
Your Privacy Is Our Priority
Six core principles that shape how 88fubo handles the personal data of Malaysian players.
Multi-Layer Data Security
All personal information and financial transactions are stored in an environment protected by SSL encryption. We use industry-recognised security protocols to ensure your data cannot be accessed by unauthorised parties.
No Data Sales
88fubo never sells, leases or discloses players' personal data to third parties for marketing purposes. Your information remains within our platform's operational scope only, except in cases required by law.
Full User Control
Players have the right to access, correct, or request deletion of their personal data at any time. We provide clear channels for players to exercise these rights through our 24/7 customer support.
Transaction Security
Every transaction via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay or cryptocurrency is processed through a secure channel. Payment details are not stored permanently on our servers.
Licensing Compliance
88fubo's Privacy Policy is drawn up in line with the requirements of the international licensing body that regulates our operations. We undergo regular reviews to ensure ongoing compliance with the latest standards.
Communication Preferences
You can choose to stop receiving marketing communications from 88fubo at any time. We respect your preference and will stop sending any promotional messages as soon as your request is received.
Privacy Policy Terms
Please read all of the following clauses carefully before using 88fubo's services.
Introduction and Scope of Policy
This Privacy Policy is issued by 88fubo ("Company", "we") to explain our privacy practices regarding the collection, use, disclosure and protection of personal information of users ("Player", "you") who use the 88fubo online betting platform at 88fubo.org and related applications.
By registering an account, making a deposit, using our online slots, live casino, sports betting, esports betting, or arcade game services on our platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to continue using our services.
This policy applies together with the 88fubo Terms & Conditions and other policy documents published on our platform. In the event of a conflict, this Privacy Policy will take precedence on matters relating to data privacy.
This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. We reserve the right to update this policy from time to time and will notify players via the website or email.
Information We Collect
88fubo collects various types of information to enable players to use our services smoothly and securely. Collecting this information is necessary to meet regulatory obligations, prevent fraud, and provide a better gaming experience.
Information you provide directly:
- Full name as per identity card (MyKad) or passport
- Date of birth — to confirm the player is aged 21 and above
- Email address and mobile phone number
- Account password in encrypted form
- Payment method details used (Touch 'n Go, DuitNow, FPX, Boost, ShopeePay, or cryptocurrency wallet address)
- Identity verification documents when required by KYC procedures
Information collected automatically:
- IP address and location of the device used to access the platform
- Device type, operating system and web browser
- Game activity logs and deposit and withdrawal transaction history
- Cookies data and similar tracking technologies
- Time and duration of each gaming session
Purpose of Using Information
All information collected by 88fubo is used solely for legitimate purposes related to platform operations. We do not use players' personal data for any purpose unrelated to the services we offer.
The main purposes for using data are as follows:
- Identity verification and age eligibility (21+) during account registration
- Processing minimum deposits of RM20 and minimum withdrawals of RM50 securely
- Verifying financial transactions through the player's chosen payment method
- Managing bonus programmes such as the 120% welcome bonus of up to RM1,500
- Providing 24/7 customer support in Bahasa Melayu and English
- Detecting and preventing fraud or money laundering activities
- Meeting reporting requirements to the relevant regulatory body
- Sending important technical information and service notifications
- Improving service quality based on platform usage analysis
We do not use your data to build marketing profiles that are sold to third parties, and we do not use automated algorithms to make decisions that significantly affect players without human oversight.
Disclosure to Third Parties
88fubo does not disclose players' personal information to any third party except in the following situations as required by operational or legal necessity:
Authorised service providers: We share only the necessary data with payment gateway providers, game software suppliers, and technology infrastructure providers that help us run our operations. All such parties are bound by strict confidentiality agreements.
Legal requirements: We will disclose information if required to do so by a court order, directive from a regulatory body, or applicable legal requirement. In all such cases, we disclose only the minimum information necessary.
Protection of legitimate interests: In situations involving platform security, fraud detection, or the protection of 88fubo's legitimate rights, limited disclosure of information may be required to support legal action or internal investigations.
Data Security and Protection
88fubo implements multiple layers of technical and organisational security controls to protect players' personal data from unauthorised access, loss, destruction, alteration, or accidental disclosure.
The security measures we implement include 256-bit SSL encryption for all communications between players' devices and our servers, role-based access controls for internal staff, continuous system monitoring, and comprehensive incident response procedures.
Although we take reasonable steps in line with industry standards, no security system can guarantee absolute protection. We encourage players to also take precautions such as using strong passwords, not sharing account information, and contacting our support team immediately if any suspicious activity is suspected.
Data Retention Period
88fubo retains players' personal data for as long as the account remains active and for the period necessary to fulfil the purposes stated in this policy. The retention period is also determined by applicable legal and regulatory requirements.
After an account is closed or has been inactive for an extended period, personal data will be retained for the period required by our legal obligations before being securely deleted. Financial transaction logs may need to be retained longer for audit and compliance purposes.
If you wish to request early deletion of your personal data, the request can be submitted to our support team. We will assess each request against current legal requirements before taking action.
Cookies and Tracking Technologies
The 88fubo platform uses cookies and similar technologies to improve the user experience, analyse platform traffic, and ensure technical functions run correctly. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
- Essential Cookies — Required for basic platform functions such as login verification and session management
- Analytics Cookies — Help us understand how players interact with the platform for continuous improvement
- Preference Cookies — Store personal settings such as language preference and display options
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. We do not use third-party cookies for targeted advertising purposes.
Cross-Border Data Transfers
As 88fubo operates under international licensing, players' personal data may be processed or stored on servers located outside Malaysia. In all such cases, we ensure an equivalent level of protection is applied through appropriate data transfer agreements.
Every cross-border data transfer is carried out in compliance with the security standards set by our licensing body and applicable data protection laws. We do not transfer data to jurisdictions that do not provide an adequate level of protection.
Rights of 88fubo Players
Every player has the right to manage their own personal data. The following are rights you can exercise.
Right of Access
You have the right to request a copy of the personal data we hold about your account at any time through our support channels.
Right of Rectification
If your personal data is inaccurate or incomplete, you may request a correction and we will update it promptly.
Right of Erasure
You may request deletion of your personal data, subject to legal obligations and relevant operational requirements.
Right to Object
You may object to the processing of your personal data for certain purposes, including direct marketing communications.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted while awaiting review or a decision.
Data Portability Rights
You have the right to receive the data you have provided in a structured, machine-readable format for the purpose of transfer.
Submit Your Privacy Request
To exercise any of the above rights or for any privacy-related enquiries, please contact our data protection team:
[email protected]Children's Privacy Protection
88fubo services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store or process personal data of any individual under the age of 21.
Every account applicant is required to verify their age during registration. We apply strict identity verification procedures to ensure compliance with this age requirement. Should we find that false information has been provided regarding age, the relevant account will be terminated immediately and all funds will be processed in accordance with established procedures.
Privacy Policy Updates
88fubo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the way we conduct our business. Any significant amendments will be communicated to players via a notification on the platform or through their registered email.
The effective date shown at the top of this document indicates when the current version of the Privacy Policy came into effect. Continued use of the platform after any update is considered acceptance of the amended terms.
We encourage players to review this Privacy Policy periodically to stay informed about how their information is handled. The latest version of this policy is always accessible at 88fubo.org.
Contact Information
If you have any questions, concerns or complaints regarding this Privacy Policy or the way 88fubo handles your personal data, you may contact us through the following channels:
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week through the 88fubo platform in Malay and English.
We aim to respond to all privacy-related enquiries via email and live chat. Our experienced customer support team is ready to help you understand your rights and handle any personal data requests.
For complaints that cannot be resolved through our internal channels, you have the right to refer the matter to the relevant regulatory authority under the international licence that governs 88fubo's operations.
Ready to Start Your Experience?
With your privacy protected and layered security in place, register an 88fubo account and enjoy online slots, live casino and sports betting with full confidence.